The Learning Center Manager oversees daily operations, providing leadership to support the academic success of a diverse student population. This role collaborates with faculty, staff, and administration to implement data-driven academic support initiatives, while also analyzing service usage, training staff, and ensuring efficient operations.
Key Responsibilities:
- Manage and mentor a team of tutors.
- Collaborate with faculty and staff to address student needs.
- Develop and assess learning programs that enhance academic success.
- Oversee tutoring services and supplemental instruction.
- Implement policies to improve operational efficiency.
- Serve on committees related to student success.
This exempt, professional staff position offers comprehensive benefits, including medical, dental, vision coverage, paid time off, tuition assistance, and retirement savings.
Residency Requirement:
Employees, including online instructors, must reside in Maryland or contiguous states (DE, PA, VA, WV, DC). Relocation may be required for non-residents.
Work Authorization:
Applicants must be authorized to work in the U.S.; visa sponsorship is not available.
Required Qualifications:
- Bachelor’s degree in a related field.
- 2+ years in academic support services and 2+ years in a supervisory role.
Skills & Abilities:
- Strong leadership and team management.
- Expertise in hiring, training, and supervising staff.
- Experience developing academic initiatives.
- Ability to analyze data to drive decisions.
- Proficiency with educational technologies and online platforms.
